Shipping policy
Shipping Policy — Sit Stay Studio
Thank you for shopping with Sit Stay Studio! Please read below for details on how your order is processed and shipped.
Made to Order
Every item is printed specifically for you once your order is placed — this means we don't hold inventory, so please allow a little extra time compared to typical retail shipping.
Processing Time
Orders typically take 2–7 business days to be printed and prepared for shipment. During busy periods (holidays, sales), processing may take slightly longer.
Shipping Time
Once your order ships, delivery typically takes:
- Domestic (Australia): 3–8 business days
- International: 7–20 business days, depending on destination and customs processing
Total Estimated Delivery
From order to delivery, most customers receive their items within 1–3 weeks, depending on product type and destination.
Shipping Costs
We offer free standard shipping on all orders.
Tracking
You'll receive a shipping confirmation email with tracking information as soon as your order ships.
Multiple Items
If your order contains multiple products, they may ship separately from different facilities, so items could arrive on different days. You'll receive tracking for each shipment.
Delays
While we do our best to meet estimated timeframes, delays can occasionally occur due to high demand, weather, or customs processing for international orders. We appreciate your patience.
Questions?
If you haven't received your order within the estimated timeframe, please reach out to us at sitstaystudio1@gmail.com and we'll help sort it out.